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VIP Meet and Greet & Fast Track
Experience personalized airport assistance with our VIP Meet & Greet Service and Fast-Track Clearance. Our professional team will warmly welcome you upon arrival at the airport, assist with your luggage, and guide you through airport formalities, ensuring a smooth and seamless experience.
- VIP Arrival
Our greeter will meet the guest at the end of the aerobridge and ensure a seamless transition. The guest will be transferred in a VIP car from the aircraft to the VIP terminal. They can relax in an exclusive lounge equipped with Wi-Fi, computers, newspapers, magazines, and TV facilities. Immigration processing will be expedited through dedicated lanes within the lounge. Baggage handling and customs will be managed effortlessly, ensuring a hassle-free experience. Finally, the guest will be personally escorted to their receiving party.
- VIP Departure
Greeter will meet the guest at the curbside upon arrival at the VIP Terminal.
Guest will be assisted with their luggage and will be expedited through the clearance process at the immigration and customs in VIP lanes.
Guest will be assisted to the lounge with Wi-fi, Computer, Newspaper, Magazine and TV facilities.
Guest will be assisted with any unexpected travel related issues.
Guest will be transferred by VIP car from VIP Terminal to aircraft.
Guest will be assisted with their luggage and will be expedited through the clearance process at the immigration and customs in VIP lanes.
Guest will be assisted to the lounge with Wi-fi, Computer, Newspaper, Magazine and TV facilities.
Guest will be assisted with any unexpected travel related issues.
Guest will be transferred by VIP car from VIP Terminal to aircraft.
- VIP Transit
The guest will be met by a greeter at the end of the aerobridge and transferred by VIP car to the VIP terminal. They can relax in a lounge with premium amenities and will be fast-tracked through immigration using dedicated VIP lanes. Any unexpected travel-related issues will be promptly assisted. For departure, the guest will be transferred by VIP car from the VIP terminal back to the aircraft, ensuring a seamless and luxurious experience.
Gold Meet and Greet & Fast Track
Experience personalized airport assistance with our Gold Meet & Greet Service and Fast-Track Clearance. Our professional team will warmly welcome you upon arrival at the airport, assist with your luggage, and guide you through airport formalities, ensuring a smooth and seamless experience.
- Gold Arrival
Guest will be greeted by our hostess at the arrival gate with a personalized nameboard. Enjoy fast-track assistance through immigration and security. We will assist with baggage handling and provide fast-track service through customs. Finally, we will accompany the guest to their vehicle, ensuring a smooth and seamless experience throughout.
- Gold Departure
Our hostess will greet the guest at the meeting point with a personalized nameboard. We will assist with luggage and accompany the guest to the check-in desk. Enjoy fast-track assistance through immigration and security for a hassle-free experience. If applicable, we will escort the guest to the airline’s lounge (for first and business class passengers). Finally, we will accompany the guest to the boarding gate, ensuring a seamless and comfortable journey from beginning to end
- Gold Transit
Our hostess will warmly greet the guest at the aerobridge or arrival gate with a personalized nameboard. Fast-track assistance will be provided for all transfer formalities. If applicable, we will escort the guest to the airline’s lounge (for first and business class passengers). At departure, we will ensure the guest is accompanied to the boarding gate, ensuring a seamless and comfortable experience throughout the journey, with attentive care at every step.
VIP Meet and Greet & Fast Track
Experience personalized airport assistance with our VIP Meet & Greet Service and Fast-Track Clearance. Our professional team will warmly welcome you upon arrival at the airport, assist with your luggage, and guide you through airport formalities, ensuring a smooth and seamless experience.
- VIP Arrival
Our greeter will meet the guest at the end of the aerobridge and ensure a seamless transition. The guest will be transferred in a VIP car from the aircraft to the VIP terminal. They can relax in an exclusive lounge equipped with Wi-Fi, computers, newspapers, magazines, and TV facilities. Immigration processing will be expedited through dedicated lanes within the lounge. Baggage handling and customs will be managed effortlessly, ensuring a hassle-free experience. Finally, the guest will be personally escorted to their receiving party.
- VIP Departure
Greeter will meet the guest at the curbside upon arrival at the VIP Terminal.
Guest will be assisted with their luggage and will be expedited through the clearance process at the immigration and customs in VIP lanes.
Guest will be assisted to the lounge with Wi-fi, Computer, Newspaper, Magazine and TV facilities.
Guest will be assisted with any unexpected travel related issues.
Guest will be transferred by VIP car from VIP Terminal to aircraft.
Guest will be assisted with their luggage and will be expedited through the clearance process at the immigration and customs in VIP lanes.
Guest will be assisted to the lounge with Wi-fi, Computer, Newspaper, Magazine and TV facilities.
Guest will be assisted with any unexpected travel related issues.
Guest will be transferred by VIP car from VIP Terminal to aircraft.
- VIP Transit
The guest will be met by a greeter at the end of the aerobridge and transferred by VIP car to the VIP terminal. They can relax in a lounge with premium amenities and will be fast-tracked through immigration using dedicated VIP lanes. Any unexpected travel-related issues will be promptly assisted. For departure, the guest will be transferred by VIP car from the VIP terminal back to the aircraft, ensuring a seamless and luxurious experience.
Gold Meet and Greet & Fast Track
Experience personalized airport assistance with our Gold Meet & Greet Service and Fast-Track Clearance. Our professional team will warmly welcome you upon arrival at the airport, assist with your luggage, and guide you through airport formalities, ensuring a smooth and seamless experience.
- Gold Arrival
Guest will be greeted by our hostess at the arrival gate with a personalized nameboard. Enjoy fast-track assistance through immigration and security. We will assist with baggage handling and provide fast-track service through customs. Finally, we will accompany the guest to their vehicle, ensuring a smooth and seamless experience throughout.
- Gold Departure
Our hostess will greet the guest at the meeting point with a personalized nameboard. We will assist with luggage and accompany the guest to the check-in desk. Enjoy fast-track assistance through immigration and security for a hassle-free experience. If applicable, we will escort the guest to the airline’s lounge (for first and business class passengers). Finally, we will accompany the guest to the boarding gate, ensuring a seamless and comfortable journey from beginning to end
- Gold Transit
Our hostess will warmly greet the guest at the aerobridge or arrival gate with a personalized nameboard. Fast-track assistance will be provided for all transfer formalities. If applicable, we will escort the guest to the airline’s lounge (for first and business class passengers). At departure, we will ensure the guest is accompanied to the boarding gate, ensuring a seamless and comfortable experience throughout the journey, with attentive care at every step.
Testimonials from Our Clients
Discover what our clients have to say about their experiences with our services. Their feedback highlights our commitment to excellence and personalized care.
"I was flying through Frankfurt for the first time and the airport assistance team was phenomenal. They met me right at the gate, helped me with immigration, and made sure I caught my connecting flight on time. It’s a massive airport, but thanks to the support, it was a breeze!"

"BER is new and modern, but navigating a foreign airport can still be stressful. The airport assistance was seamless—friendly staff, quick security clearance, and excellent coordination. A real time-saver for a busy schedule."

"Traveling with two toddlers is no joke, but the assistance team at Hamburg Airport made it manageable. They helped us skip the long queues, provided a stroller, and ensured we boarded early. Excellent service for families."
